resources

Getting Started

Becoming a New Patient

We are so excited for you to become a part of the Flourish Family. Our team provides neurodivergent-affirming treatment for children of all ages and levels of support.

Please follow the steps below to get started with our therapy services.

 

Please fill out the contact form so we can gather client information.

 

Please email a front and back copy of your insurance card to office@flourishohio.com or fax it to 614-754-5230. Be sure to include the patient’s name, as well as the policy holder’s name and date of birth.

 

If you have an evaluation from another facility, please email this to office@flourishohio.com or fax it to 614-754-5230. We must review all outside evaluations. All evaluations must be completed and dated within the last 12 months.

 

Once we have steps 1-3 completed we will call you to schedule appointments. It may take 2-4 business days to get your paperwork reviewed. Please feel free to contact us to ensure we received the intake information. Thank you for your cooperation!

 

Once your appointment is scheduled, we will send electronic intake paperwork. This paperwork must be completed 24-48 hours prior to your first appointment. Failure to do so may result in cancellation of your appointment.

 

Once your appointment is scheduled, It is strongly recommended that you contact your insurance company in order to ensure that this form of therapy is a covered benefit that will be paid for your child's specific condition/diagnosis. Diagnosis and CPT codes may change during the course of therapy. Flourish Integrated Therapy, LLC will work with your insurance company to make every attempt to have these services paid, but your involvement is very important in this process. Making contact with your insurance is the first step in getting these services paid. Please remember that the insurance company cannot guarantee payment until they process your claim.

Frequently Asked Questions

Does my insurance cover therapy services?

Flourish Therapy does not provide this information. It is strongly recommended that you contact your insurance company in order to ensure that this form of therapy is a covered benefit that will be paid for your child's specific condition/diagnosis. Flourish Integrated Therapy, LLC will work with your insurance company to make every attempt to have these services paid, but your involvement is very important in this process. Making contact with your insurance is the first step in getting these services paid. Please remember that the insurance company cannot guarantee payment until they process your claim.

What are the CPT codes for evaluation and treatment?

  • Speech-Language Evaluation: 92523
  • Speech-Language Therapy: 92507
  • Feeding/Swallowing Evaluation (by an SLP): 92610
  • Feeding/Swallowing Therapy (by an SLP): 92526
  • Occupational Therapy Evaluation: 97166
  • Occupational Therapy Treatment: 97535, 97530, 97110, 97112

What is my diagnosis code?

Please refer to your evaluation report for the diagnosis code. This is at the top of all of our reports.

My insurance company reported that speech and OT is covered. Why am I being charged?

Please call your insurance company to understand your deductible, co-pay, co-insurance amounts. Just because treatment is covered, does not mean that you will not have a patient responsibility.

 

Ready to become a new client?